Business Service Request
US Based specialists ready to help in any way needed
We Give A Damn!
The way we see it, the extra mile is where the magic happens. Our customers mean everything to us because we’re neighbors. We work together, we play together, our kids go to school together. This is why our techs will go through 4 ft of snow to get a tower back online.
This is why our techs are salaried, not paid by how many installs they do in a day. They don’t get paid to do it fast, they get paid to do it right. We go beyond the call of duty to make sure that you are getting the care you deserve…
- We are NOT Spectrum
- We have a sense of humor
- We GIVE A DAMN about your customer experience
- Our people are NICE
- But most importantly... WE DON'T SUCK
We're right in your neighborhood, ready to provide support!
We focus on customer support and make it our priority to serve you the best broadband wireless Internet speed for your home or business.
If you have any questions or concerns, please do not hesitate to contact us at email@example.com.
Absolutely. SkyFiber Internet utilizes WPA2-AES Encrypted fixed wireless, a technology with a proven success history, based on overlaying multiple distinct layers of advanced security protocols to protect your information. Sky Fiber Internet has never had a breach in security.
SkyFiber Internet has an incredibly stable and reliable network with 99.99% uptime, which is equal to or better than fiber service. Plus, you’ll have the peace of mind knowing you have an SLA that’s second to none, and a 30 Day Assurance Guarantee to back it up.
QoS is important for businesses that utilize real time applications such as VoIP, VPN, streaming media and remote desktop services. QoS allows you to provide different priority to different applications and users, or to guarantee a certain level of performance to a data flow. By prioritizing certain data packets above others, businesses can improve the user experience as well as the efficiency of their broadband connection. Our SkyFiber Internet Enterprise and SkyFiber Internet Private Network services fully support QoS. If you have real time sensitive data requirements that you manage for your LAN, please complete our VoIP utilization form so that we can comply with your prioritization protocol.
SkyFiber Internet has a broadband industry leading SLA that is straightforward and on par with fiber SLAs. It also comes with a 30 Day Assurance Guarantee.
As a broadband service provider, SkyFiber Internet has control over the access and core network. Therefore, the SLA covers your connection until it reaches the first POP to the Internet.
When you transmit data packets over the network, you expect to receive the packets in the same order and with the same timing intervals in which you sent them. Some providers are based on a “best effort” mechanism so your packet arrival timing will be out of sync and longer than it should be. This makes it impossible to run real time services. SkyFiber Internet has engineered its network for very low jitter.
No, with the only exception being +100 MPH Winds. SkyFiber Internet business broadband is engineered to perform reliably and dependably every day regardless of weather conditions.